Shipping Policy

All Pure Canna Organics orders ship fast and free! We pride ourselves on our excellent customer service, which includes shipping your items accurately and on time. Please review our shipping policy below for additional information:

 

Shipping & Delivery Times

We strive to process all orders within 1-3 business days, Monday through Friday. If you place an order after 12:00pm MST on Friday, Saturday or Sunday, your order will ship on Monday.

During holidays or major promotional events, please expect potential delays in order processing and delivery times.

Shipping method	Estimated delivery*	Shipping cost
USPS Ground Mail	2-7 business days	FREE
USPS First Class Mail	3-5 business days	$4.00
USPS Priority	1-3 business days	$8.00

*We cannot guarantee delivery times. Delivery times are estimated by USPS. *

Heat Delays: We do not ship chocolate or edibles on Friday’s when temperatures are over 95 degrees.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once we begin processing your order containing the tracking information for your items.

Missing & Damaged Items

If you are missing your package, please contact USPS first if you have received the shipping and tracking information from Pure Canna Organics.  If you receive items that are damaged during shipment, or if you receive items that are not what you ordered, please let us know within 7 days of delivery. After 7 days have passed from the delivery date, we cannot be responsible for damaged or missing items.

 

THCA products cannot be shipped to the following states per state guidelines: Arkansas, Idaho, Minnesota, Oregon, and Rhode Island.

 

For more information, please reach out to us via our online chat, by e-mail sales@cbdpco.com, or by calling us at (480) 382-7040.